SRD Status Check — How To Check R370 Grant Application Status Online

Simbongile Makanda
15 min readApr 6, 2024
Sassa SRD Status Check

​SRD Status Check Online

If you’ve applied for the R350 SRD grant from Sassa and you’re unsure how to check your Sassa application status online, keep reading to find out how to do so.

The Social Relief of Distress (SRD) grant was introduced to help any South African citizen between 18 and 60 who needed financial support.

The Sassa grant application process was quite complicated at first because the grant was rushed in during the Covid lockdown. Now the application process is much simpler and things like payment dates have been streamlined.

R350 Status Check — It’s Here To Stay!

The SRD Sassa grant was first extended until March 2024 and then it was announced in February 2024 that the SRD R350 Grant would be retained permanently — and would in fact be improved. The first improvement was to increase the SRD Grant payment to R370 per month.

The South African Social Security Agency (Sassa) has made it quite easy for applicants of the R350 grant to track their application by providing them with their Sassa SRD application status online.

Financial Support — How To Check Sassa Status Online

Sassa is responsible for providing financial aid to South African citizens via social security benefits. The Social Assistance Act is managed by the Social Development Department and this determines how many Sassa grants are paid out.

Your Sassa payment status is determined by set rules and eligibility criteria established by the government. The social grants paid out by Sassa include the R350 SRD grant, the child support grant and disability grant, amongst others. So doing a 350 status check has become very important. Luckily it is quite easy as you can do your 350 status check online.

How To Check Your Status Online

There are many ways to contact Sassa. You don’t have to visit any of the Sassa offices to work on your Sassa grant status. There is a Sassa toll free number, and you can visit the Sassa Head Office, but it is much easier to check your Sassa status online.

Sassa Status Codes

The report might show the status ‘reapplication pending’ on your SRD grant application. The status could also be ‘bank details pending’. Once you know what is impacting on your Sassa SRD R350 grant status you can work to remedy it.

You should also check that they have the correct bank details for you. Your grant can be paid into a bank account at any of the major financial institutions.

If your SRD grant application status is not showing despite your Sassa status check, Sassa has responded to this issue and said, “Remember the application system is now processing millions of applications at once. You will be able to view your current status soon.”

SRD Grant Payment Methods

The Sassa SRD grant was available from the Post Office, but they no longer do SRD grant payments. The easiest way to get your SASSA SRD grant is probably through a bank account.

You have to register your bank account details with Sassa and then once the verification is completed your social relief grant

Official Sassa Grant Website

Please remember that you must use the official Sassa grant website — not one of the many scam sites out there. You must contact Sassa directly and don’t give your personal information about social grants to anyone else.

By checking on the official Sassa grant website applicants can check to see if they have been approved for the grant or whether they do not qualify.

You might decide to lodge an appeal if you feel like your application has been denied for a reason that you believe is not fair.

Related Articles With Information About Sassa

Social Relief Of Distress Grant

The applications for the Special Covid-19 SRD grant, more commonly known as the R350 grant will close in March 2024.

The grant has been reintroduced in efforts to provide financial relief to poor and vulnerable South Africans who need assistance to meet their or their families most basic needs, while the country battles with the effects of Covid-19.

All applications will be treated as new applications every month. However, each applicant would only need to apply once for their application to be considered every month.

Asylum seekers

As well as South African citizens the SRD grant is also available to those seeking asylum and special permit holders, who can also make a grant application status request.

To qualify as an asylum seeker, an individual must have lodged an application for asylum with the Department of Home Affairs and possess a valid Section 22 permit or an Asylum Transit Permit.

They must also meet the other eligibility criteria set by Sassa, including income and asset limitations. You can ask the person helping you with your asylum wo also check on your Sassa grant application status and to tell you when you are Sassa status approved. If you are able to it is also possible to do your own 350 status check online to see if you are Sassa status approved or not.

The inclusion of asylum seekers in the SRD Grant recognizes their vulnerable status and the need for humanitarian support during the asylum application process.

What Has The Impact Been of the Social Relief Grant?

Research conducted into the financial assistance provided by the grant, which was conducted by the University of Johannesburg (UJ), has revealed that in 2022, more than 20 million people were recipients of the Sassa SRD grant status.

The pandemic, and the hard lockdowns that followed, left many of the country’s citizens without employment and income. According to UJ’s research, 10.5 million people received the R350 grant per month during 2022.

In total, more than 28 million people received social grants throughout last year. An even larger number had submitted a grant application status during the year.

Before the pandemic, 18 million (31%) South Africans depended on social grants for their basic needs, and now (since the introduction of the SRD grant), 47% of the country’s population are reliant on grants.

The introduction of the SRD grant for unemployed adult individuals in 2020, and the expansion of that grant, has managed to enable Sassa to assist just under half of the population who are now recipients of social assistance in the form of an unconditional cash transfer, says the research report.

The total number of overall beneficiaries increased from 31% of the total population in 2019, to 47% in 2022, as per Sassa’s data.

The SRD grant has definitely provided much-needed help to those who were/are unemployed, and has also resulted in a 25% increase in job searches amongst the beneficiaries of the grant.

Although that is welcomed news, “there is still limited evidence of the nature and scope of informal livelihood activities of grant beneficiaries, and how government and other social partners may be able to support people’s agency and strengthen their livelihood strategies in a context of extraordinarily high rates of unemployment,” stated UJ’s research.

The grant status is not certain however. Sassa head office have been tight lipped on whether there will be another extension of the SRD grant past March 2024.

Verification and Payment Status

Once you have made a grant application you will want to check your Sassa status online so that you know when you can expect the payment into your bank account. But this is only once you have confirmed your application status.

There is no longer a set payment date for the SRD grant as there was when you made your initial SRD grant application.

The Post office used to distribute the Social Relief grant but they no longer do this. Since the Post Office was one of the best places to collect in person, it is now probably better to have the payment made into your bank account. You must make sure that you give the correct banking details to Sassa so that your social grant isn’t paid to someone else!

You can use the search term R350 status check in the Google search engine and you will be taken straight to the search result you are looking for.

How To Do A Sassa Status Check?

SRD grant applicants should always make a note to ‘check Sassa status online’ whenever they can. You can do a Sassa status check in a number of ways. You can visit your nearest Sassa office but that isn’t the best way as there are often long queues. If might be easier to use the Sassa Toll-Free number to contact them to find your Sassa balance.

The Sassa SRD R350 grant is very popular so you can expect lots of people to me queuing to do an SRD status check.

When you check your Sassa status it might report that you have a UIF payment. This does happen from time to time when you apply for the Sassa SRD R350 grant status.

If you check on your mobile phone you might get a Sassa status pin for you to verify your identity. After verifying with the pin you can go on to confirm your SRD grant application status.

Always be careful when sharing your cell phone number and ID number when online or an a call.

What Is Your Sassa Payment Status?

When you check on your Sassa status, either online or in person, you will receive one of a number of messages in return to explain your payment status of your payment of the Social Relief of Distress grant.

When you do your SRD status check on your Sassa grant you should also receive information on your grant payment date. Even if you don’t receive the status code ‘bank details pending’ it is still good to confirm your banking details with Sassa, via the Sassa website.

If your bank details are not correct you will not receive any money.

These are the status codes you might receive about your Sassa status:

Reapplication Pending:

Your application is being processed, and a decision has not been made yet.


Your application has been approved, and you are eligible to receive the grant.


Your application has been rejected due to various reasons, such as ineligibility or incomplete documentation.

Pending Appeal:

Your application has been rejected, but you have lodged an appeal, and it is awaiting a decision.


Your application has been canceled, possibly due to duplication, incorrect information, or non-compliance with the grant’s requirements.


Your grant has been approved, and the funds have been disbursed to your designated account or method of payment.


Your grant has been temporarily suspended, typically due to a review or investigation into your eligibility or compliance.


Your grant has been deactivated, either due to non-utilization or specific circumstances that render you temporarily ineligible.


Your application is missing required information or documentation, and it cannot proceed until the necessary details are provided.

Pending Verification:

Your application is under review, and SASSA is verifying the information provided to determine your eligibility.

Bank Details Pending:

This self explanatory message means that you have to supply your bank account details to Sassa.

If your Sassa grant status check failed you will need to try again. Then you will get to the ‘reapplication pending’ status.

Other Sassa Grants:

Child Support Grant Beneficiaries

The Child Support Grant aims to provide financial assistance to eligible families for the care and support of their children. It plays a crucial role in alleviating poverty and ensuring the well-being of vulnerable children across South Africa. If you are the primary caregiver of a child who should qualify then you should make a Sassa grant application.

The child support grant is targeted at low-income families who meet specific criteria. It provides a monthly stipend to the primary caregivers of children under the age of 18.

This grant contributes to covering essential expenses such as food, clothing, education, and healthcare, thus enabling families to provide a better quality of life for their children.

By supporting families in need, the Child Support Grant helps in reducing child poverty and promoting social development. It recognizes the importance of investing in children’s well-being and their future prospects.

Through this program, the South African government demonstrates its commitment to addressing socioeconomic inequalities and ensuring equal opportunities for all children.

Disability Grant Recipients

The Sassa Disability Grant is a vital social welfare program that provides financial help to individuals with disabilities who need financial help. It aims to improve their quality of life, enhance their independence, and enable them to participate fully in society.

The grant plays a crucial role in addressing the unique challenges and barriers faced by people with disabilities.

Eligibility for Disability Grant:

Eligibility for the Disability Grant is based on several criteria. Firstly, the applicant must be a South African citizen or permanent resident. They should be at least 18 years old and must have a medically certified disability that has lasted for at least six months and renders them unable to work. The disability must be severe enough to limit their functional capacity or ability to earn a sustainable income. Additionally, the applicant’s income and assets should fall below the prescribed threshold.

Payment methods for the Disability Grant are designed to ensure accessibility and convenience for recipients. The primary payment method is through the South African Social Security Agency (Sassa) debit card.

​Payment Date:

Once approved, beneficiaries receive a Sassa card, onto which their monthly grant is loaded. This card can be used to make withdrawals at ATMs, make purchases at point-of-sale terminals, or transfer funds to other bank accounts.

There is no longer an official payment date for the Social Relief of Distress grant, so payment dates can vary for different people. This can be impacted by your grant status.

Furthermore, beneficiaries can opt for electronic fund transfers to their personal bank accounts. (So you must make sure Sassa have your correct banking details.) As the Post Office no longer gives out the grant this is very convenient.

This method allows for seamless integration with existing banking services and enables recipients to access their funds through online banking, ATMs, or by making purchases with their bank card.

Check your Sassa SRD R350 grant balance status to get an idea of how much you will receive.

Payment Frequency:

The Disability Grant is paid on a monthly basis, providing a reliable source of income to cover essential expenses such as food, housing, healthcare, and assistive devices. The amount of the grant is reviewed annually and is subject to adjustment based on inflation and government policies.

Sassa SRD Grant Banking Details

If you need to change your Sassa banking details — including banking details for your SRD R350 grant we have all the details for you. As the grant is re-approved every month you need to make sure that your banking details with Sassa are correct or your grant won’t be paid.

The bank account must be in your own name as grants can’t be paid into someone else’s account. You’ll find all the details in our Sassa banking details FAQ. You can also view our video on how to check your Sassa grant status.

These are the steps you must take if you want to change your banking details for the SRD R350 Grant.

Step 1: Visit the Official Sassa Website for SRD grants:

To start the process of updating your banking details, you need to visit the official Sassa (South African Social Security Agency) website at That’s the same website for your grant application or to check your Sassa status online.

Step 2: Locate the “Banking Details Update” Section:

Once you are on the website, explore the different sections to find the “Banking Details Update” option. It might be located in the main menu or presented as a separate tab. Click on this option to proceed further.

Step 3: Provide Personal Information:

On the banking details update page, you will be required to provide your personal information accurately. This includes your name, ID number, and contact details. Make sure the information you enter matches your application details to avoid any complications with your grant money.

South Africa ID Holders Must

  1. Enter your ID Number.
  2. An SMS containing a secure link, unique to you, will be sent to the mobile phone number with which you registered during the application. Always try to use your own cell phone number.
  3. Click on the link in the SMS.
  4. Follow the instructions carefully.

Asylum Seekers and Special Permit Holders Must

  1. Enter your asylum seeker File Number or special permit holder Passport Number
  2. Enter your cellphone number

Step 4: Input Banking Details:

After submitting your personal information, you will be prompted to enter your new banking details for Sassa grants. Provide your bank account number, branch code, and account holder name correctly. These bank details are very important. Double-check these details to ensure accuracy and prevent any potential payment issues.

Step 5: Verify and Submit:

Before finalising the update, review all the information you have provided. Check for any errors or typos. Once you are confident that everything is correct, click on the “Submit” or “Update” button to save your changes.

Step 6: Confirmation:

After successfully submitting your updated banking details, the system will generate a confirmation message. It is advisable to take a screenshot or make a note of this confirmation for future reference. This confirmation assures you that your banking details have been updated successfully.

Step 7: Follow-Up:

If you have any doubts or concerns throughout the process, you can contact the Sassa helpline on 0800 601 011 or visit your nearest Sassa office branch for assistance. They can verify the update and provide any additional guidance you may require.

Sassa reminds beneficiaries that the new banking details will only be used for future Sassa grants payments after it has been verified.

This will enable you to lookup the Payment ID (which is different to your ID number) you can use to collect your Payment at Pick ‘n Pay or the Post Office.

You must provide your own banking details as Sassa cannot pay grants into another person’s bank account — only to the approved beneficiary. This is to ensure that the grant payment goes to the correct person and to avoid fraudulent activities. So make sure you give Sassa banking details of your own account only. You can also see the payment date linked to this new banking information.

If you are unsure then you should contact Sassa to make an enquiry about your grant and payments. This should give you a payment ID for the various grants which is linked to your mobile number which you use for your status check.

Those who select the money transfer option through a major bank, need to ensure that the mobile phone number on which they received the SMS is registered in their name. Make sure you update your information if your banking details change. Your new bank account details need to be registered for your payments to continue.

This is because Sassa (South African Social Security Agency) cannot provide assistance or pay their grant payment to a mobile phone number which is registered with another person. So make sure you change your banking details and double check that the information is correct.

Impact of the Grant:

The impact of the Disability Grant on the lives of recipients cannot be overstated and it is one of the most important social grants. It provides financial stability and a sense of dignity to individuals who face significant challenges due to their disabilities. The grant enables them to access necessary healthcare services, obtain assistive devices, and participate more actively in their communities.

By addressing the financial burden associated with disabilities, the grant promotes inclusivity and improves the overall well-being of people with disabilities in South Africa. If you feel you are a family member should received the Disability Grant please contact Sassa to make a grant application.

What Other Grants Does Sassa Provide?

The Department of Social Development and the South African Social Security Agency (SASSA) currently provide eight social grants in total, meant to provide financial support to citizens who are receiving income that is very little, or who are receiving no income at all. They used to work with the Post Office for this but they were an unreliable partner.

Citizens who wish to become recipients of these existing Sassa grants need to meet certain eligibility requirements that will be double checked by the Department of Home Affairs’ database.

  1. Old Age Pension: This grant is intended for elderly South Africans who have reached the qualifying age of 60 for women and 65 for men.
  2. Disability Grant: This grant is designed for individuals with disabilities who are unable to support themselves financially due to their disability.
  3. Child Support Grant: This grant provides financial assistance to caregivers or parents to help with the basic needs and care of children under the age of 18.
  4. Foster Care Grant: This grant supports caregivers who have legally taken responsibility for a child in foster care. It provides financial assistance for the care and well-being of the child.
  5. Care Dependency Grant: This grant is specifically for parents or guardians who are caring for children with severe disabilities that require constant care and supervision.
  6. Grant-in-Aid: This grant is available to individuals who receive a care dependency grant or a disability grant and require full-time care and support from another person.

For more information on any of the social grants, visit the Sassa website.



Simbongile Makanda

Simbongile is Head of Editorial at Portal Publishing and a graduate of the University of Cape Town